Operant

Processes

Three paths, and the place where they meet.

Buying, selling, and getting paid are usually run by different people in different tools. These are the three paths Operant connects, each with its own scene rather than one diagram that tries to mean everything.

Scenes

What each path looks like when it is visible.

Each scene plays once as you reach it, stops where a person has to decide, and settles on a frame you can read. The same story is printed as static frames underneath.

O2C · Order-to-cash

A customer asks for something, and you can follow it all the way to the payment.

Order-to-cash covers the path from a customer request through a reviewed quote and an order to the invoice and its payment status.

Order-to-cash · Request REQ-2041Sample data
  1. Customer requestOperant prepares
  2. Reviewed quoteA person decides
  3. OrderState of the work
  4. InvoiceOperant prepares
  5. Payment statusState of the work

Selected step

Customer request

Three items arrive by email. Operant reads them into one card.

Customer
Northwind Rail
Requested items
3 · 1 unclear
Quote
QUO-2041-1
Payment terms
Net 30

Sales operations lead

Owns quotes above the review threshold

Suggested by OperantOperant proposes matching item 2 to a catalogue line.
Approved by a personA person confirms the line before the quote can be sent.

Operant workspace · Product preview.

  1. Frame 1 · Request received

    REQ-2041 · 3 items

    • Item 1 matched
    • Item 2 unclear
    • Item 3 matched
  2. Frame 2 · A person decides

    Quote held for review

    • Sales operations lead
    • Operant suggested a match
    • Person confirms item 2
  3. Frame 3 · Path is visible

    Order · Invoice · Payment

    • Quote accepted
    • Invoice raised from the same lines
    • Payment status on the card

S2P · Source-to-pay

You need to buy something, and the choice of supplier stays explainable.

Source-to-pay covers the path from a purchasing need through supplier options and an approval to the purchase order and the supplier payment status.

Source-to-pay · Need PR-0318Sample data
  1. Purchasing needOperant prepares
  2. Supplier optionsOperant prepares
  3. ApprovalA person decides
  4. Purchase orderState of the work
  5. Supplier payment statusState of the work

Selected step

Purchasing need

A need is raised with quantity, date, and the reason for it.

Need
PR-0318 · bearings
Quantity
40 units
Needed by
In 14 days
Options compared
2 suppliers

Procurement manager

Owns supplier selection for this category

Suggested by OperantOperant ranks the cheaper option and flags the longer lead time.
Approved by a personA person selects the supplier and records why.

Operant workspace · Product preview.

  1. Frame 1 · Need raised

    PR-0318 · 40 units

    • Needed in 14 days
    • Category: bearings
    • Raised from an order commitment
  2. Frame 2 · Options compared

    Two supplier quotes

    • Northaxle Supply · lower price
    • Vireo Components · shorter lead time
    • Operant ranks, nobody buys yet
  3. Frame 3 · Approved and ordered

    PO issued · payment tracked

    • Procurement manager approved
    • Terms attached to the order
    • Payment status on the need

S2C · Source-to-cash

What you bought and what you sold finally refer to each other.

Source-to-cash is the join: the supplier and purchase decision behind an item stay connected to the customer order it was bought for, and to the revenue at the end.

Source-to-cash · Link SC-118Sample data
  1. Supplier sourceOperant prepares
  2. Purchase decisionState of the work
  3. Customer commitmentA person decides
  4. Customer orderState of the work
  5. RevenueState of the work

Selected step

Supplier source

The chosen supplier and purchase price are recorded once.

Supplier
Northaxle Supply
Purchase price
4.10 per unit
Supplier lead time
9 days
Sold to
Kestrel Plant

Commercial lead

Owns what gets promised to the customer

Suggested by OperantOperant shows the purchase price and lead time behind the line.
Approved by a personA person confirms the price and date given to the customer.

Operant workspace · Product preview.

  1. Frame 1 · Source recorded

    Supplier and purchase price

    • Northaxle Supply
    • Purchase price per unit
    • Lead time 9 days
  2. Frame 2 · Commitment confirmed

    Promise held for a person

    • Commercial lead
    • Operant shows cost and lead time
    • Person confirms price and date
  3. Frame 3 · One chain

    Purchase · Order · Revenue

    • Order points at its purchase
    • Margin readable per line
    • No second spreadsheet

What Operant is not

Operant is not a full enterprise resource planning replacement. It focuses on the handoffs across order-to-cash, source-to-pay, and source-to-cash — with room to grow where demand is real.