Operant

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AI solutions for businesses — save your time, nerves and especially money.

Operant connects requests, purchasing, orders, and payments—so teams know what needs review and who owns the next step.

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Process statusREQ-2041
  1. SourcingItems read
  2. ReviewItem 2
  3. OrderNot yet
  4. PaymentNot yet
Customer requestREQ-2041

Northwind Rail · arrived 09:12 by email

  • Hex bolt M10×40, zinc240 pcsMatched
  • “the seal for the pump, same as last time”1 ?Needs clarification
  • Bearing 6204-2RS12 pcsMatched
Supplier comparison2 options
SupplierPer unitLead time
Northaxle Supply4.1014 days
Vireo Components4.656 days
Ranked by Operant

Ranked options ready for review.

Needs review

Sales operations lead

Item 2 · pump seal

Confirm the part before the quote goes out.

Needs reviewApproved by a person
Quote previewQUO-2041-1

Held until item 2 is confirmed.

  • Hex bolt M10×40984.00
  • Pump seal · confirmed212.50
  • Bearing 6204-2RS156.00
Total1,352.50
Ready for review

Operant workspace · Product preview.

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The problem

Too much work happens between the first request and the final result.

Nobody is short of systems. What is missing is the thread that runs through them — and the name of the person holding it.

One request today

One request in Operant

RequestREQ-2041
  • SourceEmail · 09:12
  • Items3 · 1 unclear
  • OwnerSales operations lead
Next step · confirm item 2
  • Four tools, one request
    Mail3 items, no part numbers
    Sheetqty 240 · 1 · 12
    Chat“same as last time?”
    Drivescan_04.pdf

    Information is scattered across tools

    One request lives in a mailbox, an attachment, a chat thread, and a spreadsheet. Putting it back together is the job.

  • Approval queue
    Price exception · REQ-2036Owner —4d
    Supplier change · PR-0311Owner —2d
    Credit terms · ORD-1180Owner —6d

    Approvals wait without an owner

    Something needs a decision, but the queue does not say whose decision it is — so it waits until someone chases it.

  • Same item, two answers
    Purchasing14 dayssupplier lead time
    Sales7 dayspromised to customer

    Sourcing and sales lose track of each other

    Purchasing commits to one lead time while sales promises another, and the two only meet when a customer complains.

The three processes

One platform across buying, selling, and getting paid.

Operant runs across three connected paths. Each one is a different set of people and a different kind of pain, so each gets its own scene rather than one diagram that means everything and nothing.

O2C
Order-to-cash — a customer request through to the payment.
S2P
Source-to-pay — a purchasing need through to the supplier payment.
S2C
Source-to-cash — the join between what you bought and what you sold.

O2C · Order-to-cash

A customer asks for something, and you can follow it all the way to the payment.

Order-to-cash covers the path from a customer request through a reviewed quote and an order to the invoice and its payment status.

Order-to-cash · Request REQ-2041Sample data
  1. Customer requestOperant prepares
  2. Reviewed quoteA person decides
  3. OrderState of the work
  4. InvoiceOperant prepares
  5. Payment statusState of the work

Selected step

Customer request

Three items arrive by email. Operant reads them into one card.

Customer
Northwind Rail
Requested items
3 · 1 unclear
Quote
QUO-2041-1
Payment terms
Net 30

Sales operations lead

Owns quotes above the review threshold

Suggested by OperantOperant proposes matching item 2 to a catalogue line.
Approved by a personA person confirms the line before the quote can be sent.

Operant workspace · Product preview.

  1. Frame 1 · Request received

    REQ-2041 · 3 items

    • Item 1 matched
    • Item 2 unclear
    • Item 3 matched

  2. Frame 2 · A person decides

    Quote held for review

    • Sales operations lead
    • Operant suggested a match
    • Person confirms item 2

  3. Frame 3 · Path is visible

    Order · Invoice · Payment

    • Quote accepted
    • Invoice raised from the same lines
    • Payment status on the card

S2P · Source-to-pay

You need to buy something, and the choice of supplier stays explainable.

Source-to-pay covers the path from a purchasing need through supplier options and an approval to the purchase order and the supplier payment status.

Source-to-pay · Need PR-0318Sample data
  1. Purchasing needOperant prepares
  2. Supplier optionsOperant prepares
  3. ApprovalA person decides
  4. Purchase orderState of the work
  5. Supplier payment statusState of the work

Selected step

Purchasing need

A need is raised with quantity, date, and the reason for it.

Need
PR-0318 · bearings
Quantity
40 units
Needed by
In 14 days
Options compared
2 suppliers

Procurement manager

Owns supplier selection for this category

Suggested by OperantOperant ranks the cheaper option and flags the longer lead time.
Approved by a personA person selects the supplier and records why.

Operant workspace · Product preview.

  1. Frame 1 · Need raised

    PR-0318 · 40 units

    • Needed in 14 days
    • Category: bearings
    • Raised from an order commitment

  2. Frame 2 · Options compared

    Two supplier quotes

    • Northaxle Supply · lower price
    • Vireo Components · shorter lead time
    • Operant ranks, nobody buys yet

  3. Frame 3 · Approved and ordered

    PO issued · payment tracked

    • Procurement manager approved
    • Terms attached to the order
    • Payment status on the need

S2C · Source-to-cash

What you bought and what you sold finally refer to each other.

Source-to-cash is the join: the supplier and purchase decision behind an item stay connected to the customer order it was bought for, and to the revenue at the end.

Source-to-cash · Link SC-118Sample data
  1. Supplier sourceOperant prepares
  2. Purchase decisionState of the work
  3. Customer commitmentA person decides
  4. Customer orderState of the work
  5. RevenueState of the work

Selected step

Supplier source

The chosen supplier and purchase price are recorded once.

Supplier
Northaxle Supply
Purchase price
4.10 per unit
Supplier lead time
9 days
Sold to
Kestrel Plant

Commercial lead

Owns what gets promised to the customer

Suggested by OperantOperant shows the purchase price and lead time behind the line.
Approved by a personA person confirms the price and date given to the customer.

Operant workspace · Product preview.

  1. Frame 1 · Source recorded

    Supplier and purchase price

    • Northaxle Supply
    • Purchase price per unit
    • Lead time 9 days

  2. Frame 2 · Commitment confirmed

    Promise held for a person

    • Commercial lead
    • Operant shows cost and lead time
    • Person confirms price and date

  3. Frame 3 · One chain

    Purchase · Order · Revenue

    • Order points at its purchase
    • Margin readable per line
    • No second spreadsheet
See the full example

The product preview

One queue, one open request, and a visible line between a suggestion and a decision.

This is the view Operant is built around: what arrived, what needs a decision, who owns it, and what the system is only proposing.

Operant · RequestsSample workspace

Work queue

  • REQ-2041Northwind Rail · 3 itemsNeeds clarificationSales operations lead14m
  • PR-0318Bearings · 40 unitsNeeds reviewProcurement manager1h
  • ORD-1180Kestrel Plant · orderReady for reviewCommercial lead2h
  • INV-0994Payment overdue · 6 daysWaitingFinance3h

Operant workspace · Product preview.

Value and ROI

Three things worth measuring before anyone claims a return.

Freed hours are capacity first. They become money when a real cost falls or more paid work gets through. Use the formula with your own numbers — volume, times, and costs.

  • minutes per item

    Time spent processing an item

    How long it takes today to get one requested item from arrival to a priced, checked line.

    You measure this, before and after

  • hours per decision

    Time waiting for approval

    How long a decision sits between the moment it is needed and the moment someone makes it.

    You measure this, before and after

  • share of items reworked

    Work repeated because of errors

    How often a wrong part number, price, or quantity sends the same item back through the process.

    You measure this, before and after

Scenario calculator · preview

Scenario
  • NItems processed per month500You provide
  • ΔtMinutes saved per item12You provide
  • AShare of items where the tool is used70%You provide
  • CFully loaded cost per hour18.00You provide
  • FMonthly product and support cost850Agreed in the pilot
  • IOne-time implementation2,400Agreed in the pilot
  • THorizon in months12You provide

Seven inputs, all of them yours or agreed with you. When the calculator is built, these fields become editable and the numbers on the right recalculate.

Result of these inputs

Hypothetical
  • 70Hours freed per monthN × Δt × A ÷ 60
  • $1,260Time value per monthHours × C
  • $1,050Full monthly costF + I ÷ T
  • $210Net per monthBenefit − F − I ÷ T
  • 20%Return over 12 months[T(Benefit − F) − I] ÷ [T·F + I]
  • 5.9 monthsPayback of the one-offI ÷ (Benefit − F)

Worked from the numbers on the left with confirmed error savings set to zero. Bring your own volume, times, and costs to a pilot discussion to see the return for your team.

Get the app

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Or discuss a pilot first

What a pilot discussion covers

One process you already run, measured before anything changes. We start with a slice you care about and a baseline you can trust.

  • One slice, such as request to reviewed quote
  • A baseline: time per item, waiting time, rework
  • Clear owners for every decision along the path

How Operant stays accountable

Suggestions stay suggestions. Price, order, and financial changes need a person with authority — and every decision leaves a trace.

  • Authority resolved on the server, not the screen
  • Human approval before trusted writes
  • Audit trail with the record, not in a side channel